MAS NATIONAL'S ONLINE PRIVACY POLICY
Any personal information submitted will be protected by our secure server. On occasions we may use this information to notify you of important changes to our site or special promotions that may be of interest to you. MAS National will not sell or trade your personal information to any third party, organisations or individuals without your consent, other than third party suppliers in delivery of services that you have agreed to accept from MAS National, or if MAS National is requested to do so by a law enforcement agency in relation to a suspected breach of any law.
By using the MAS National site, you are consenting to the collection of information by MAS National.
If any changes occur to the above policies, we will notify our customers by updating this section of our website.
Copyright
Unless otherwise indicated, copyright in the information on this web site is owned by MAS National. All rights reserved. Except for the purpose of a bona fide use of this site or as otherwise permitted by the Cth. Copyright Act 1968, this site or any portion of this site may not be reproduced, duplicated, copied, sold, re-sold or otherwise exploited for any commercial purpose that is not expressly permitted by MAS National.
PRIVACY POLICY
MAS National is committed to the protection of your personal privacy and has adopted a set of privacy principles based on compliance with the Privacy Act 1988. Whenever we collect or otherwise deal with Personal Information we are governed by the National Privacy Principles and this policy supports our compliance with these.
Policy
This policy sets out the principles that MAS National has adopted in order to protect information about individuals. This policy applies to all personal information under the control of MAS National.
These principles deal with the types of information we gather, what we do with this information and whom we share it with. It also considers how we store or destroy this information in order to protect it from misuse, loss or alteration. Any information that we no longer require is destroyed. An exception to this may be retention of the information for data analysis. However, if this occurs then the information will be retained in a form that does not allow you to be identified from that information.
Collection
MAS National will only collect personal information that is necessary for the operation of one or more of our functions or business activities. The types of information, which will be collected, will usually be some or all of the following: your name, address, phone number, and email address.
This personal information will only be collected through lawful and fair means and not in an unreasonably intrusive way. The type of personal information collected will be related directly to the specified purpose it has been collected for and only information specifically required for that purpose will be collected.
At or before the time that this personal information is collected or as soon as practicable, MAS National will take reasonable steps to ensure that you are aware of our identity, the fact that information is being held about you, the purposes for which this information is collected and the fact that it is accessible. You will also be informed of whom MAS National will usually disclose information of this type to as well as any law that requires the information to be collected and the main consequences if all or part of the information is not provided.
If at the time of collection it is not feasible to notify you of the purpose of collection, then we will as soon as practicable take reasonable steps to do so.
Where it is reasonable practicable to do so, we will only collect personal information from the subject of the information. Where personal information is collected from a third party, MAS National will take reasonable steps to ensure that the subject of the information is or has been made aware of the relevant information regarding the points above.
Use
The main purposes for which we collect your personal information will include: mailing list membership (to inform you of promotions & latest product developments) and query and complaint handling and general business correspondence.
This personal information we collect from you will only be used for a secondary purpose if the secondary purpose is related to the primary purpose and you would reasonably expect this information to be used in this way, or if prior consent has been given.
We may use your personal information for the purpose of direct marketing not associated with the original purpose of collection. Where it is impracticable for us to seek your consent before using the information you will be provided with the opportunity to decline to receive any further direct marketing at the first point of contact thereafter or at any time upon request at no cost to you.
Disclosure
The information that we collect from you is strictly confidential. We will not reveal, disclose, sell share or pass that information on to any third parties other than those who are contracted to MAS National to keep your information confidential.
In using your personal information MAS National may be required to make disclosures to our Suppliers, Agents and other Third parties; such as mailing houses, banks, accounting firms and official auditors. The information may also be disclosed to Associated companies and other businesses in the MAS National Group.
Where disclosures take place, we employ stringent safeguards to ensure the security of your personal information and compliance with the Privacy Act.
We also ask you for some personal details so that we can keep in touch with you and so that we can tell you about our other products and services that could be useful to you. Please contact our privacy officer if you do not wish your details to be used for marketing purposes.
Data Quality
MAS National will take reasonable steps to ensure that the personal information it collects, uses or discloses is accurate, complete and up to date for the purpose for which it is to be used both at the time of collection and before each use.
Security
Your personal information will be stored securely for a reasonable amount of time as required by law or as deemed necessary to fulfil the requirements of the purpose it was collected for. This information will only be accessed by those people required to make use of it for the specified purpose.
The information will be destroyed or made anonymous in a controlled and secure manner in order to prevent any unauthorised persons having access to that information when it is no longer required.
Access and Correction
All requests for access to personal information should be made in writing to:
The Privacy Officer - MAS National.
At least 14 days from the date of receival will be required in order to process these applications.
How to contact us
If you have any concerns or questions, please contact MAS National.
MAS National.
PO Box 1060
South Melbourne
VIC 3205
Phone : 1800 651 610
Fax: (03) 8689 1900
We will try to satisfy any questions that you have and correct any errors on our part.